FREQUENTLY ASKED
QUESTIONS

FAQ

Where are the toilets?

We encourage everyone to make a final pit stop before they are seated, but if you do need to go urgently, the table can return to ground in less than one minute.

Is it safe?

Dinner in the Sky has been in operation for over 10 years and is currently active in over 50 countries worldwide. There have never been any incidents as a result of safety and the entire system is checked before every flight. Just follow the rules, stay strapped in and you will have a fantastic experience.

Can children come?

Anyone over 130 centimeters is allowed to join the dinner. A selection of non-alcoholic drinks is available for anyone under the age of 18.

What happens if I drop my telephone?

It will break.......

What happens if I cancel?

Cancellations made 3 or more days in advance of booking date will be given a refund less 10% administration fee or you may reschedule your flight date. However groups of 6 or more must provide at least 5 days notice. For Groups of 10 or more, we require a 14 day notice period. We may accept cancellations with shorter notice if we are confident that we can fill your seats.

What happens if it is very windy?

Unfortunately if there is inclement weather and it is exceptionally windy then the flight may not be possible on that day. We will contact you to reschedule your flight or a full refund will be provided.

What happens if I arrive late?

We operate many flights per day and therefore must adhere to the set time schedule. Unfortunately, if you arrive late, you will miss the show. Please endeavor to be there a minimum of 15 minutes before your scheduled experience starts.

Can you cope with dietary restrictions?

Yes but you MUST tell us at least 1 day in advance, we do not have a full working kitchen at the premises.

What if I lose my ticket?

No problem, just give us a call and we can resend it.

Your meals include wine but I don’t drink alcohol, can I have a discount?

Unfortunately all of our menus are at a fixed price, however we can provide you with some wonderful non-alcoholic alternatives if you tell us in advance.

If you have any more questions please send us a message
or give us a call